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Help · Parents & guardians

The parent portal

Apply for your child's place, follow their progress through the season, keep their private details safe and decide whether their photo and video can be shown.

Open the parent portal ← All guides

01One account covers all your children.

Create your account

  1. Go to the portal

    Choose “Parents” under Sign in at the foot of any page, or go to /portal.

  2. Register

    Enter your full name, email, phone (so coaches can reach you on a training day) and a password of at least 8 characters.

  3. Sign in next time

    Use the same email and password on the portal's sign-in screen. You stay signed in for up to two weeks.

02Five short steps, each checked before you move on.

Apply for a place

  1. 1 · Your child

    Name, date of birth (squads are organised by age group), your relationship, where they like to play, the squad you'd like, and anything the coaches should know.

  2. 2 · Health & emergency

    An emergency contact, medical notes and allergies. Only you, your child's coaches and academy staff can ever see this step.

  3. 3 · Photo

    Optional. The academy checks every photo before it is used anywhere.

  4. 4 · Consent

    Participation and looking after your child's information are required. Photos and video are optional — you can change your mind later.

  5. 5 · Review

    Check everything, go back to fix anything, then send.

If you refresh mid-application, only step 1 is kept. Health details are never saved in your browser, so you'll re-enter them.

03Sent → academy review → decision.

Follow your application

  1. See where it stands

    Your child's tab shows the three stages and the date of each one reached.

  2. Applications card

    The side panel lists every application you've made with its current status.

  3. When accepted

    Your child is placed on a squad and their season view replaces the application tracker.

04Everything the academy records about your child.

Follow the season

  1. Switch between children

    Each child has a tab across the top. “+ Add a child” starts another application.

  2. Training, session by session

    Each square is a session: present, excused or absent. Hover or tap one for its date.

  3. Coming up

    The next few weeks of sessions and events for your child's team.

  4. Physical profile

    The latest assessment with a trend for each measure, so you can see improvement over time.

  5. From the coaches

    What the coaches are working on with your child, plus awards and highlight clips.

  6. Public profile

    Once your child is active, “See their public profile” opens the page scouts and visitors see.

05Medical notes, allergies, emergency contact, date of birth.

Private details

  1. Check them

    The “Private to your family” card shows what the academy holds. It is never shown to scouts or on the public site.

  2. Change them

    Email the academy at the address on that card and staff will update the record.

07Venue changes, reminders, news.

Notices from the academy

  1. Read the Notices card

    Pinned notices come first. Tap a notice to open it.

  2. Team or academy-wide

    Each notice shows whether it is for your child's team or for every family.

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